TY - JOUR ID - 3563 TI - From Craft to Reflective Art and Science; Comment on “Metrics and Evaluation Tools for Patient Engagement in Healthcare Organization- and System-Level Decision-Making: A Systematic Review” JO - International Journal of Health Policy and Management JA - IJHPM LA - en SN - AU - Boivin, Antoine AD - Center of Excellence on Partnership with Patients and the Public, University of Montreal Hospital Research Center (CRCHUM), Montreal, QC, Canada Y1 - 2019 PY - 2019 VL - 8 IS - 2 SP - 124 EP - 127 KW - Patient and Citizen Engagement KW - Evaluation KW - Health Research KW - Policy DO - 10.15171/ijhpm.2018.108 N2 - Patient engagement practices are increasingly incorporated in health research, governance, and care. More recently, a large number of evaluation tools and metrics have been developed to support engagement evaluation. This growing interest in evaluation reflects a maturation of the patient engagement field, moving from a “craft” to a reflective “art and science,” with more explicit expected benefits and risks, better understood conditions for success and failure, and increasingly rigorous evaluation instruments to improve engagement theories and interventions. It also supports a more critical view of engagement science, moving beyond reductionist views of engagement as a “black box technology” to a more subtle view of this broad category of complex interventions. Structured evaluation can advance patient engagement by supporting more reflective partnerships between patients, clinicians, health system leaders and citizens. This can help clarify mutual (and potentially contradictory) expectations toward engagement, provide a reality check toward claims of benefits and harms, and increase health systems’ capacity to implement effective engagement practices over time. To do so, closer collaborations are required between engagement scientists and practitioners to align the theories, practice and evaluation of patient and community engagement. UR - https://www.ijhpm.com/article_3563.html L1 - https://www.ijhpm.com/article_3563_63e7d2d38f63f6e4304ac5b315b3cda9.pdf ER -