Reay T, Hinings C. Managing the rivalry of competing institutional logics.
Organ Stud. 2009;30(6):629-652. doi:
10.1177/0170840609104803
Pfaff H, Driller E, Ernstmann N, et al. Standardization and Individualization in Care for the Elderly: Proactive Behavior Through Individualized Standardization. Open Longev Sci. 2010;4:51-57
Leotsakos A, Zheng H, Croteau R,et al.Standardization in patient safety: the WHO High 5s project.
Int J Qual Health Care. 2014;26(2):109-116. doi:
10.1093/intqhc/mzu010
Espeland WM, Sauder M. Rankings and reactivity: how public measures recreate social worlds. Am J Sociol. 2007;113(1):1–40.
Koyama J, Kania B. When transparency obscures: the political spectacle of accountability. Journal of Critical Education Policy Studies. 2014;12(1):143-169.
Timmermans S, Epstein A. A world of standards but not a standard world: toward a sociology of standards and standardization.
Ann Rev Sociol. 2010;36:69-89. doi:
10.1146/annurev.soc.012809.102629
7Timmermans S, Almeling A. Objectification, standardization, and commodification: a conceptual readjustment and research agenda. Soc Sci Med. 2009;69:21-27.
Gawande A. The checklist manifesto: how to get things right. New York: Metropolitan Books-Hdentry Holt and Company; 2009.
Exworthy M. The iron cage and the gaze: interpreting medical control in the English health system.
Professions and Professionalism. 2015;5(1):1-14.
doi:10.7577/pp.944
Power M. The Audit Society: Rituals of Verification. Oxford: Oxford University Press; 1997.
Flynn R. Clinical governance and governmentality. Health Risk Soc. 2012;4(2):155–173.
Dopson S, Fitzgerald L, eds. Knowledge to Action: Evidence-Based Health Care in Context. Oxford: Oxford University Press; 2005.
Jones L, Exworthy M. Framing in policy processes: A case study from hospital planning in the National Health Service in England.
Soc Sci Med. 2015;124:196-204. doi:
10.1016/j.socscimed.2014.11.046
Gabbay J, le May A. Practice-Based Evidence for Healthcare: Clinical Mindlines. London: Routledge; 2011.
Timmermans S, Berg M. Standardization in action: achieving local universality through medical protocols. Soc Sci Med. 1997;2:273-305.
Exworthy M, Wilkinson EK, McColl A, et al.The role of performance indicators in changing the autonomy of the general practice profession in the UK. Soc Sci Med. 2003;56(7):1493-1504.
McDonald R, Waring J, Harrison S. Rules, safety and narrativisation of identity: a hospital operating theatre case study. Sociol Health Illn. 2006;28(2):178-202.
Waring J, Allen D, Braithwaite J, Sandal J. Healthcare quality and safety: a review of policy, practice and research. In: Allen D, Braithwaite J, Sandall J, Waring J, eds. The Sociology of Healthcare Safety and Quality. Chichester: Wiley Blackwell Publishing; 2016.
Debono D, Greenfield D, Black D, Braithwaite J. Achieving and resisting change: workarounds straddling and widening gaps in health care. In: Dickinson H, Mannion R, eds. The Reform of Health Care: Shaping, Adapting and Resisting Policy Developments, Basingstoke: Palgrave-Macmillan; 2012:177-192.
Runciman B, Merry A, Walton M. Safety and Ethics in Healthcare: A Guide to Getting it Right. Hampshire: Ashgate Publishing Limited; 2007.
Halbesleben J, Wakefield D, Wakefield B. Work-arounds in health care settings: literature review and research agenda. Health Care Manage Rev. 2008;33(1):2-12.
Mannion R, Braithwaite J. Unintended consequences of performance measurement in healthcare: 20 salutary lessons from the English National Health Service. Intern Med J. 2012;42(5):569-574.
Francis R. The Mid Staffordshire NHS Foundation Trust Public Inquiry. London: Stationery Office; 2013.
Minvielle E, Waelli M, Sicotte C, Kimberley J. Managing customization in health care: a framework derived from the services sector literature.
Health Policy. 2014;117(2):216-227. doi:
10.1016/j.healthpol.2014.04.005
Hamburg M, Collins F. The path to personalized medicine.
N Engl J Med. 2010;363:301-304. doi:
10.1056/NEJMp1006304
Oshima-Lee E, and Ezekiel EJ. Shared decision making to improve care and reduce costs.
N Engl J Med. 2013;368(1):6-8. doi:
10.1056/NEJMp1209500.
Forster R, Gabe J. Voice or choice’? Patient and public involvement in the National Health Service in England under new labour. Int J Health Serv. 2008;38(2):333-356.
Needham C, Glasby J. Debates in Personalisation. Bristol: Policy Press; 2014.
Newman J, Clarke J. Public, Politics and Power. London: Sage; 2009.
Cutler T, Waine B, Brehony K. A new epoch of individualization? Problems with the personalization of public services. Public Adm. 2007;85(3):847-855.
Thornton P, Ocasio W. Institutional logics and the historical contingency of power in organizations: executive succession in the higher education publishing industry, 1958–1990. Am J Soc. 1998;105(3):801-843.
Mannion R, Davies H. Cultures in Healthcare. In: Ferlie E, Montgomery K, Reff Pedersen A, eds. Oxford Handbook of Health Care Management. Oxford: Oxford University Press; 2016.
Gilmore JH, And Opine BJ. The four faces of mass customisation. Harv Bus Rev. 1997;75(1):91-101.
Olakivi A, Niska M. Rethinking managerialism in professional work: from competing logics to overlapping discourses.
Journal of Professions and Organization. 2017;4(1):20-35. doi:
10.1093/jpo/jow007.
Kirkpatrick I, Ackroyd S. Transforming the professional archetype? The new managerialism in UK social services. Public Management Review. 2003;5(4):511-531.
Scott RW. Lords of the dance: professionals as institutional agents. Organ Stud. 2008;29(2):219-238.
Dugdale A. Materiality: juggling sameness and difference. Sociol Rev. 1999;47(S1):113-135.
Currie G, Spyridonidis D. Interpretation of multiple institutional logics on the ground: actors' position, their agency and situational constraints in professionalized contexts. Organ Stud. 2015;37(1):77-97.